NOVELTIES |  LINGERIE |  WHOLESALE

Q:  WHERE SHOULD I FIRST LOOK AND UNDERSTAND PRIOR TO ASKING QUESTIONS ETC?

A:  YOU SHOULD FIRST LOOK AND UNDERSTAND WWW.LINGERIENSUCH.CA.  PLEASE GO THRU ALL THE POLICIES.

Q:  I PLACED AN ORDER AND THERE HAS BEEN NO RESPONSE IN A FEW DAYS...WHAT DO I DO?

A:  THE MOST LIKELY CAUSE OF THIS ISSUE IS THAT YOU HAVE NO INCLUDED SHIPPING WITH THE ORDER.  WE DO NOT RESPOND TO ORDERS WHERE SHIPPING IS REQUIRED, AND HAS NOT BEEN ADDED.  WE USED TO, BUT FOUND IT TAKES UP TOO MUCH TIME, AS MOST OF THE ORDERS LIKE THIS ARE FRAUDULENT.

Q:  WHY DO YOU HAVE SO MANY DIFFERENT PRICING STRUCTURES?

A:  WE HAVE MANY DIFFERENT CUSTOMERS THAT WE DEAL WITH, INCLUDING OUR SALES ASSOCIATES AND DISTRICT MANAGERS.  WE ALSO RECEIVE DISCOUNT PRICING ON CERTAIN QUANTITIES WHICH WE ORDER.  WE AS A COMPANY FEEL THE NEED, AND DUE TO OUR CLIENT COMMITMENT, PASS ON THE SAVINGS TO OUR END CUSTOMER.  

Q:  HOW LONG DOES IT TAKE TO SHIP MY PRODUCT?

A:  TYPICALLY IF ALL IS IN STOCK, YOU SHOULD RECEIVE YOUR ORDER WITH A DAY OR TWO, DEPENDING ON YOUR LOCATION.  ON OCCASION IT MAY BE UP TO 7-10 DAYS.

Q:  I LIVE IN THE USA, WHAT OTHER CHARGES IF ANY WILL I BE CHARGED?

A:  USA CUSTOMERS, ARE ALWAYS RESPONSIBLE TO PAY ANY DUTY, BORDER COSTS ETC.  THIS IS A COST WE DO NOT CHARGE, SO MUCH FOR FREE TRADE.

Q:  I WISH TO USE YOUR GRAPHICS, MAY i?

A:  FEEL FREE TO USE THE GRAPHICS OFF OUR WEBSITE.  WE ARE WORKING ON FILES SO WE MAY EMAIL THEM TO YOU, WHEN YOU REQUEST THEM

Q:  WHAT ARE THE SHIPPING COSTS?

A:  SHIPPING TO CANADA IS $6.00, AND SHIPPING TO THE USA IS $12.00.  NOT INCLUDING TAX, DUTY ETC.  YOU ARE ENTITLED TO FREE SHIPPING FOR ORDERS OVER $125.00 CAN.

Q:  I PLACED AN ORDER AND DIDN'T INCLUDE SHIPPING...DO I NEED TO REDO THE WHOLE ORDER?

A:  IF IT IS CAUGHT WITHIN 1 WEEK OF THE ORIGINAL ORDER, ADVISE US THE ORDER NUMBER, AND YOU CAN GO AND ADD the APPLICABLE SHIPPING.  PLEASE SEND US THIS ORDER AS WELL SO THAT WE MAY MATCH UP THE TWO, AND START YOUR ORDER PROCESS.

Q:  I AM HAVING SOME ISSUES WITH THE SITE....WHO DO I CONTACT TO GET THESE ISSUES RESOLVED?

A:  YOU MAY CONTACT OUR WEBMASTER DIRECT FOR SITE ISSUES AS WELL AS SITE SUGGESTIONS

POLICIES ETC

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